About the Community Hub Program Manager Position

Full-time
Non-exempt
Deadline: Rolling
What You’ll Do
  • Develop engaging, culturally relevant classes and experiences that reflect the needs and strengths of our community.
  • Collaborate with local partners, teaching artists, and residents to create year-round programs that spark growth and connection.
  • Build inclusive outreach and recruitment strategies to attract and retain diverse participants.
  • Use feedback and evaluation tools to ensure programs are meeting real needs — and keep improving them over time.
  • Be a visible and trusted presence in the neighborhood — attending events, meetings, and gatherings to uplift our work and hear directly from residents.
  • Oversee the daily functioning of the Hub, including scheduling, facility use, and program logistics.
  • Coordinate with property management and support teams to maintain a safe, accessible, and well-equipped environment.
  • Ensure open hours are staffed and that everyone who walks through the doors feels welcomed and supported.
 
Who We’re Looking For
  • Bachelor’s degree in community development, education, social work, public administration, or related field; or equivalent combination of education and experience.
  • Minimum three (3) years of experience in program management, community engagement, or related roles.
  • Excellent communication and relationship-building skills.
  • Strong organizational skills and ability to manage multiple and changing priorities.
  • Familiar with data and systems (like Microsoft Office and Salesforce) to collaborate and track and evaluate impact.
  • Valid driver’s license, reliable transportation, and local residency (Buffalo area).
  • Flexible to work evenings or weekends; Spanish language skills a plus.